About InfoBot

InfoBot is a UK-based technology company specialising in AI Assistants, conversational chatbots and voice agents for business. We help companies of every size — from sole traders to enterprise teams — automate the repetitive work of customer communication, so their people can focus on the work only people can do.

Our mission is to make enterprise-grade conversational AI affordable, easy to set up, and genuinely useful. We do not build generic assistants that sound like they came out of a box. Every AI Assistant we deploy is trained on the customer's own business: their services, prices, opening hours, tone of voice, frequently asked questions and the way they like to handle awkward situations. The result is an assistant that feels like a member of your team — one that never sleeps, never takes a day off, and never misses a customer.

We started InfoBot after watching small UK businesses lose enquiries every day — calls that rang out at 7pm, WhatsApp messages that went unanswered on weekends, web chats that visitors quietly closed when nobody replied within 30 seconds. We knew the technology to fix this existed. It just had not been packaged in a way that made sense for the corner café, the local accountant or the family-run garage. That is what we set out to change.

InfoBot AI Assistants are already working for restaurants, hotels, dental practices, estate agents, tradesmen, recruitment agencies, ecommerce stores, professional services firms and many more. The underlying technology is the same — what changes is the knowledge base, the integrations and the conversation flows.

Some of the use cases we see most often: a restaurant chatbot taking bookings and answering allergen questions; a hotel concierge bot handling enquiries about availability, parking and breakfast; an estate agent chatbot qualifying leads and booking valuations; a tradesman chatbot answering common pricing questions and capturing job details for the morning.

If your business spends time on repetitive customer messages — and we have yet to meet one that does not — InfoBot can almost certainly help.

Plain pricing. Our plans start at £37/month for a WhatsApp chatbot and scale to unlimited usage at £297/month. No setup fees on the standard packages, no hidden minutes-per-month traps, no surprise invoices.

Fast launch. Most assistants are live within a week. The longest part of the project is usually agreeing what your assistant should and should not say — the technology side is well-understood.

Trained on your business, not the internet. Generic chatbots make things up because they are guessing. InfoBot assistants answer from your own knowledge base, so you control exactly what they tell customers.

Human-in-the-loop. Every conversation can be escalated to you or a team member. The assistant knows what it does not know, and will hand off cleanly rather than invent an answer.

UK support. We are based in the UK, we work UK hours, and we understand UK customers — including the bits that confuse off-the-shelf international chatbots (postcodes, regional accents, bank holidays, common spellings).